There different controversial
in business world. These issues have created two different poles as some of the
people of the society are in favour of these issues and some are in opposite
views. As the requirement to fulfil the module, I am here to evaluate some
controversial issues as the business debate. The issues are: marketing adds
more value to share holders than to customers, Organizational goal should
supersede individual goals, Government should not intervene into financial
operations and Entrepreneurs are born not bred. In the following session, I
will go for the presentations of the logics regarding to my position about the
focussed issues.
One:
Marketing adds more value to share holders than to customers
From the very beginning of the
civilization, we can see the existences of the business. The main and foremost important aim of the
business is to produce interest for the owners. For that reason, the main
purpose of all types of business activities likes marketing, management and
financing mainly functioned for the betterment of the owners (Baker, 2008). So, I support the comment ‘Marketing
adds more value to share holders than to customers’. Before presenting my
logics regarding my position I will first clarity the marketing, shareholders’
value addition and customer value briefly for the assistance of my logics.
Marketing is the management
activities and processes which delivers products or services from the producers
to the consumers to satisfy the needs of the customers by removing the
knowledge barriers regarding products or services. It includes product design
and production, pricing, distribution and promoting. The ultimate aim of marketing is to generate
profit through satisfying the customers’ needs (Baker, 2008).
The shareholders’ value
addition is the process of the management of the business to maximise the
equity of the share holders within a business through maximization of profit,
market value of shares and maximizing the dividends against the investments of
the shareholders (Homburg,
Sabine & Harley, 2009).
Customers are the buyers of
the products of the organizations in exchange of money. They spend money for
consuming the utility of the product. The utility or satisfaction which a
consumer gets from a product by spending a certain amount of money is the
customer value and marketing activities helps to maximise the customer values
through its activities (Aaker, 2008).
Now come to the point. The
resources all over the world are not equally distributed. Business is the means
of human society to ensure the proper distribution of the resources. Business
designs the products based on the resources for satisfying the needs of human.
To do this business do major functions like: Management, financing,
manufacturing, and marketing. Without marketing the all other functions of
business is not complete (Homburg,
Sabine & Harley, 2009). By the marketing, business presents the product to the
prospected customers and makes them buy. By buying this product, customers get
value. The marketing shows that which spending will create the maximum value to
the customers. The more the marketing better, the more the value addition to
the consumers generates. The reason behind it is that by the marketing the
consumers can chose the best product from the several options (Homburg, Sabine & Harley, 2009). For example: From the
market, a customer can buy the reasonable cell phone by analysing the grace of
marketing. But the burning question here that why business do the marketing to
satisfy the customer’s needs. Yes! The ultimate aim of the marketing and selling
product to the customers to provide them value is to generate profit for the
business against the investment to produce and deliver the products to the
consumers. The better marketing of the organization develop the large group of
customers to deliver values for the purpose to maximise profit (Baker, 2008). The profit comes to the account of
organization which creates the additional value to the organizational wealth.
The shareholders of the organization are the actual owners of the resources or
wealth of the organization. So, maximization of profit by delivering value to
the consumers though marketing ultimately maximizes the shareholder’s value. On
the other hand, the value marketing activities generates to the customers is
lesser than the shareholders (Aaker,
2008). The
reason behind it is that the business tries to sale product in a profitable
price. To make profit, the business earns more value than they give to the
customers. The surplus value goes to the share holders of the organization (Baker, 2008). So, it is clear that marketing adds
more value to the shareholders than customers.
Two:
Organizational goal should supersede individual goals
Goals are the desired state to
achieve. Within the organization, the goals are the important tasks to achieve.
Within the organizational work place, there are two types of goals are
available. The first one is the goal to achieve the organizational interest and
other is to achieve the individual interest (Michel,
2008). The
personal desires to achieve within the organization will be declared as the
personal and individual goal and the organizational and collaborative desires
to achieve are the organizational goals. To the all organizational individuals
the organizational goals must be important than the personal goals
(Jesson, 2005).
In the previous time the
business were mainly based on the domestic market. But in the current time,
business has crossed the national borders. By the grace of technology, the
organizations within the business world perform their operation globally. Now,
the domestic organizations are not domestic organizations as were the part of
the global village. For that reason, the all organizations in all countries all
over the world within a specific industry compete with each other (Jesson,
2005). For example: The garments manufacturers of
Bangladesh compete with the garments manufacturers all over the world. So, the
competition is no more local. It is completely global. That’s why it is very
tough to the organizations to consider and cope with the cutthroat competitive
global market.
To cope with the highly
competitive market environment, it is crucial for every organization to make
them fit to sustain in the market. For being successful in that market, the
business organizations must be highly concern about the use of the best use of
the organizational resources, specially the human resources of the
organization. In this way, the organization must produce the group efforts for
the achievement of the organizational goals and objectives (Collings,
2004). If the
organizations are unable to produce the group efforts to achieve the
organizational goals, the organization will no more exist. If the organizations
doesn’t exist the individuals will no more used in the organization and the
personal goals achievement will be impossible. On the other hand, by the more
focus on the management of the organizational goals achievement than the
personal or individual goal achievement will provide different opportunities
for the organizational people to enrich their personal career (Collings,
2004). By the focus on the organizational goal, the
employees within the organization create group efforts. This group effort helps
them to enrich their personal skills and capacities by exchanging experiences
and knowledge. This team effort creates the better communication among them to
achieve their personal goals (Collings, 2004).
I strongly support that the
personal goal without having the organizational goal achieve will not create no
value. I will go for an example to make vivid my position. Mr. Jonson I very
much personal goal oriented and not interested to produce group effort and
co-operation. He works in shop of Tesco. The store is facing the losing growth
of sales in case of the inefficiency of the employees. But here, he always
touches the personal goals of selling. Other employees within the store are
inefficient in case of co-operation. He has the ability to make them improved
but he always focus on his goals. Ultimately the store’s goal to sale is
missed. The authority decided to shutdown the store. With all other workers,
Mr. Johnson lost his Job. So, it is evident that the organizational goal will
supersede the organizational goal.
Three:
Government should not intervene into financial operations
In the market where the
shares, bonds, bills of exchange and other products are sold. It is one of the
most important parts of the economy of a country. The good heath of the
financial market will provide the better indication to the strong economic
position of a country (Joseph, 2000).
I strongly support that the
government of country must intervene in the financial market as when the
investors will be fully informed and will be free from all the types of fraud
and manipulations. If there is no opportunity to breakdown of the management
control of a company and no threat to collapse one financial institution lead
the possible collapse of the entire market, the financial market work better (Greene, 2011).
These are the problems which are probable to arise from the market but
cannot be solved by the individual’s self interest working things out in the
market place. To continue the growth and prosperity of a country the growth in
the financial market is must. If the market becomes unstable, the investors
will be disappeared from the market. On the other hand, the stable market
attracts the investors and growth is achieved which significantly impact on the
economic growth of the country. For the larger interest of the country, the
government must make stable the market as only the interventions from the
government can stable the market (Joseph, 2000). That’s why the government
interventions in the financial market are necessary. On the other hand, when government does not intervene or regulate the
market, the investors will not get the proper information. This is why their
decision will not be based on the accurate information but based on rumour and
hearsay. This will cause the great loss to the investors. By the regulation of
the government, the information will be fully disclosed for the security of the
money of the general investors (Greene, 2011).
In the in regulated market, fraud and manipulation rob the money of the
investors. This is why the investors become highly discouraged in investment.
When they restrain them from investing it harms the entire economy of the
country. In this market the destructive activities continues by the development
of the miss management (Joseph,
2000). To protect the economy by the protection of
the investors’ money, government must make the strict intervention and
regulations over the financial market within a country. The risk taking of one
brokerage house can harm all the companies within the market which can be
protected by the government strict rules and regulations (Greene,
2011). The harmed organization
endangers the interests of the clients, employees, vendors, creditors. So, by
regulation of the reckless risk taking behaviour of the firm through the
intervention, the government can protect the interest of all the stakeholders
of the company. For minimizing the harms to others, the better regulations are
needed by the financial markets. That’s why the government through the proper
intervention must make the different steps for the financial market
(Jenkins, 1978).
So, the strong and stable financial market makes the strong economic
base and standard position of the country in financial strength. But this
stability can be only achieved by the proper regulation of the government. This
is why; government should intervene in the financial markets.
Four:
Entrepreneurs are born not bred
It is not possible to train a person to be an
entrepreneur as it is a spirit which is gifted by born. Through the nurture
entrepreneurs cannot be made as it is a by bon nature. Normally, people who are
not with the spirit of entrepreneurships give up trying after a couple of
failure. But the person with the spirit of entrepreneurship takes dedication,
passion and the drive to never give up. When the normal people want to do a
business, he/she tries one, two or three times. If he/she fails, they find the
new ways to get in. But the entrepreneur is such a personality who never gives
up (inspiresme, 2013).
So it is a certain type of
personality people have by born. Some people are very much fond of stress free
lifestyles. Here, they know what they are going to have in the future. But the
entrepreneurs always strive for more in exchange of gruelling journey. According to Allen Gannett, (2012), for the
years we are trying to make the generation of entrepreneurs, but we are not
successful. The reason behind it is that the spirit entrepreneurs are not just
about understanding business plans and inventory management. It is one type of
madness which takes a person to seemingly impossible heights, dictation the law
of nature and practically can be broken. According to their research about the
matter, he exposed that a survey statistics shows that only one percent of the entrepreneurs
believe that education played important role for their entrepreneur
development. On the other hand, 61%
believed that the development entrepreneurship is not taught (Gannett, 2012).
At last, I will conclude by
saying that, if the entrepreneurs would be created, Bill Gets, Warren Buffet
and stave jobs would be duplicated in the recent time. It is not possible. So,
it is clear that the entrepreneur’s are not made, they are born.
Conclusion
In the above sections, I have
critically discussed the highlighted issues in the business debate. I support
that marketing adds more value to share holders than to customers as the
ultimate aim of marketing to produce value to the customers for the profit
maximization which creates the additional value to the owners or shareholder’s
interest. To be survived in current competitive global market, the organizations
must focus on the group effort than the personal interests and this is why organizational
goal should supersede individual goals. On the other hand, the government
should not intervene into financial operations and Entrepreneurs are born not bred.
References
1) Baker, Michael, (2008). The Strategic Marketing
Plan Audit. London: Pearson
2) Homburg, C., Sabine, K., & Harley, K., (2009). Marketing
Management - A Contemporary Perspective. London: Pearson
3) Aaker, David(2008). Strategic Market Management.
London: Pearson
4)
Collings, (2004). Organizational change and
management of change. Oxford: Oxford University press
5)
Jesson, (2005). Leadership strategies and
application of appropriate leadership strategy to the organization, 3rd
edition. NY: Kangon press
6) Michel,
A., (2008). Impact of organizational culture on change assesses the impact
of stakeholder’s ort the change process, 5th edition. London, Tomson press.
7)
Jenkins, W., (1978). Policy Analysis: A Political and Organizational Perspective. London: Martin
Robertson.
8) Greene,
J. E., (2011). Public Finance: An International Perspective. New Jersey:
World Scientific. p. 500.
9) Joseph E. S., (2000). Economics
of the Public Sector, 3rd ed. Norton. London: Pearson
10) Gannett, Allen, (2012). Entrepreneurs are born. [Available at: http://thenextweb.com/entrepreneur/2012/03/10/entrepreneurs-are-born/]. Accessed: 20-10-1012
11) inspiresme, (2013). Entrepreneurship: Born or bred? [Available
at: http://www.inspiresme.co.uk/starting-a-business/business-ideas/entrepreneurship--born-or-bred-/]. Accessed: 20-10-2013
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